🎉 Get 3 Free Legal Queries →

Sanhita Logo

Sanhita.ai

Sanhita.ai

3

The Consumer Protection Act, 2019

(CPA 2019)

Reference to mediation.

Chapter 4: CONSUMER DISPUTES REDRESSAL COMMISSION

Section: 37


(1) At the first hearing of the complaint after its admission, or at any later stage, if it appears to the District Commission that there exists elements of a settlement which may be acceptable to the parties, except in such cases as may be prescribed, it may direct the parties to give in writing, within five days, consent to have their dispute settled by mediation in accordance with the provisions of Chapter V.
(2) Where the parties agree for settlement by mediation and give their consent in writing, the District Commission shall, within five days of receipt of such consent, refer the matter for mediation, and in such case, the provisions of Chapter V, relating to mediation, shall apply.

To read full content, please download our app

App Screenshot