Sanhita.ai

The Consumer Protection Act, 2019

(CPA 2019)

Chapter 4: CONSUMER DISPUTES REDRESSAL COMMISSION

Section 28
Establishment of District Consumer Disputes Redressal Commission.
Section 29
Qualifications, etc., of President and members of District Commission.
Section 30
Salaries, allowances and other terms and conditions of service of President and members of District Commission.
Section 31
Transitional provision.
Section 32
Vacancy in office of member of District Commission.
Section 33
Officers and other employees of District Commission.
Section 34
Jurisdiction of District Commission.
Section 35
Manner in which complaint shall be made.
Section 36
Proceedings before District Commission.
Section 37
Reference to mediation.
Section 38
Procedure on admission of complaint.
Section 39
Findings of District Commission.
Section 40
Review by District Commission in certain cases.
Section 41
Appeal against order of District Commission.
Section 42
Establishment of State Consumer Disputes Redressal Commission.
Section 43
Qualifications, etc., of President and members of State Commission.
Section 44
Salaries, allowances and other terms and conditions of service of President and members of State Commission.
Section 45
Transitional provision.
Section 46
Officers and employees of State Commission.
Section 47
Jurisdiction of State Commission.
Section 48
Transfer of cases.
Section 49
Procedure applicable to State Commission.
Section 50
Review by State Commission in certain cases.
Section 51
Appeal to National Commission.
Section 52
Hearing of appeal.
Section 53
Establishment of National Consumer Disputes Redressal Commission.
Section 54
Composition of National Commission.
Section 55
Qualifications, etc., of President and members of National Commission.
Section 56
Transitional provision.
Section 57
Other officers and employees of National Commission.
Section 58
Jurisdiction of National Commission.
Section 59
Procedure applicable to National Commission.
Section 60
Review by National Commission in certain cases.
Section 61
Power to set aside ex parte orders.
Section 62
Transfer of cases.
Section 63
Vacancy in office of President of National Commission.
Section 64
Vacancies or defects in appointment not to invalidate orders.
Section 65
Service of notice, etc.
Section 66
Experts to assist National Commission or State Commission.
Section 67
Appeal against order of National Commission.
Section 68
Finality of orders.
Section 69
Limitation period.
Section 70
Administrative control.
Section 71
Enforcement of orders of District Commission, State Commission and National Commission.
Section 72
Penalty for non-compliance of order.
Section 73
Appeal against order passed under section 72.

Establishment of District Consumer Disputes Redressal Commission.

Qualifications, etc., of President and members of District Commission.

Salaries, allowances and other terms and conditions of service of President and members of District Commission.

Transitional provision.

Vacancy in office of member of District Commission.

Officers and other employees of District Commission.

Jurisdiction of District Commission.

Manner in which complaint shall be made.

Proceedings before District Commission.

Reference to mediation.

Procedure on admission of complaint.

Findings of District Commission.

Review by District Commission in certain cases.

Appeal against order of District Commission.

Establishment of State Consumer Disputes Redressal Commission.

Qualifications, etc., of President and members of State Commission.

Salaries, allowances and other terms and conditions of service of President and members of State Commission.

Transitional provision.

Officers and employees of State Commission.

Jurisdiction of State Commission.

Transfer of cases.

Procedure applicable to State Commission.

Review by State Commission in certain cases.

Appeal to National Commission.

Hearing of appeal.

Establishment of National Consumer Disputes Redressal Commission.

Composition of National Commission.

Qualifications, etc., of President and members of National Commission.

Transitional provision.

Other officers and employees of National Commission.

Jurisdiction of National Commission.

Procedure applicable to National Commission.

Review by National Commission in certain cases.

Power to set aside ex parte orders.

Transfer of cases.

Vacancy in office of President of National Commission.

Vacancies or defects in appointment not to invalidate orders.

Service of notice, etc.

Experts to assist National Commission or State Commission.

Appeal against order of National Commission.

Finality of orders.

Limitation period.

Administrative control.

Enforcement of orders of District Commission, State Commission and National Commission.

Penalty for non-compliance of order.

Appeal against order passed under section 72.