The Consumer Protection Act, 2019
(CPA 2019)
Chapter 5: MEDIATION
- Section 74
Establishment of consumer mediation cell.
- Section 75
Empanelment of mediators.
- Section 76
Nomination of mediators from panel.
- Section 77
Duty of mediator to disclose certain facts.
- Section 78
Replacement of mediator in certain cases.
- Section 79
Procedure for mediation.
- Section 80
Settlement through mediation.
- Section 81
Recording settlement and passing of order.
